Frequently Asked Questions

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Our artificial jewellery is crafted using high-quality materials such as 925 Silver, Copper, alloy metals, cubic zirconia, glass beads, and synthetic gemstones. These materials are selected for their durability, affordability, and aesthetic appeal. 

To ensure the longevity of your artificial jewellery, we recommend avoiding exposure to water, perfumes, lotions, and harsh chemicals. Store your jewellery in a cool, dry place away from direct sunlight when not in use, and gently wipe it clean with a soft cloth after wearing. 

 Currently, we do not offer customization services for our artificial jewellery. However, we regularly update our collection with new designs to cater to a variety of tastes and preferences. 

We offer worldwide shipping for all orders of artificial jewellery. Shipping times and costs may vary depending on your location and selected shipping method. Please refer to our Shipping Policy for more information. 

Yes, we offer returns and exchanges on unworn and undamaged artificial jewellery items within a specified timeframe. Please review our Return and Exchange Policy for eligibility criteria and instructions on how to initiate a return or exchange. 

While we strive to use hypoallergenic materials in our artificial jewellery, some individuals may still experience sensitivities. If you have known allergies or sensitivities to certain metals or materials, please review the product descriptions carefully or contact us for more information before making a purchase. 

Yes, we offer gift wrapping services for artificial jewellery items. Simply select the gift wrapping option during checkout, and your order will be beautifully packaged for presentation 

If you have any additional questions or concerns about our artificial jewellery collection, shipping, returns, or any other inquiries, please don't hesitate to contact our customer service team at [Your Contact Information]. We're here to assist you!